Shipping Policy
Updated October 7, 2026Shipping fees
| Area | Fee |
|---|---|
| Within TP. Hồ Chí Minh | 25,000 ₫ |
| Other provinces | 40,000 ₫ |
| Pickup at the lab | Free |
Free shipping on orders with a subtotal (after discounts) of 1,000,000 ₫ or more. The fee is calculated automatically at checkout based on your province.
Delivery times
Delivery time starts once your order is printed (see Production times):
- Within TP. Hồ Chí Minh: [To be confirmed: number of days]
- Other provinces: [To be confirmed: number of days]
- Carrier: [To be confirmed: delivery company]
Pickup at the lab
Choose "Pickup at the lab" at checkout. When your order is ready we email you to come and collect it at:
to be updated — opening hours: to be updated.
Packaging
Prints are packed in rigid board sleeves; wall art is corner-protected and padded. [To be confirmed: the lab's actual packaging]
When your parcel arrives
Please check the parcel before accepting it. If the box is crushed or wet, or the product is damaged in transit, take photos and contact us following our Returns policy.
Track your order on the Track order page using your order code and phone number.